Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- We Ship to all continental US and Canada
- Flat Rates for Canada
- $10.00 for orders up to $100.00*
- $15.00 for orders up to $145.00
- $20.00 for orders over $145.00
- Flat Rates for USA*
- $15.00 for orders up to $100.00*
- $20.00 for orders up to $145.00
- $25.00 for orders over $145.00
- FREE In-Store Pick-Ups
- Ste-Anne-de-Bellevue, Qc, Canada, H9X 4A9
- *sub-total calculated before rebates and coupons.
- Privacy & Security
- WE DO NOT sell or give away our client information. Newsletter subscribers are informed through email about promotions and new products. We do not spam our customers because we care about them. You can ask to be removed from our mailing list at any time.
- For enquiries or concerns about our privacy policy, or to access the personal data we may hold about you, please send an email to: gracecapes.com
- Returns & Replacements
- All non customized items may be returned for a full refund or exchanged at the buyer's shipping expense within 30 days.
- Ordering
- Your order is important to us. If you are having difficulty with your order, please contact us so we can help! Orders are processed within 1-2 business days.
- Payment, Pricing & Promotions
- We accept all major credit cards and bank transfers through PayPal services. No account registration required.
- Please contact us if you are having problems placing an order or if you need a quote for large orders.
Viewing Orders- If you register with us at time of check out, you will be able to log back in later to view your order and see tracking information. Without creating this account, you will not be able to see your order again.
- Updating Account Information
- Once you place an order, you cannot change the billing or shipping address that you used. Please contact us immediately if something has changed. If items have already shipped, we will not be able to make changes.
